Note-to-self: Tools collection for troubleshooting mail delivery issues to Outlook.com

Outlook.com

• Create a ticket at the Outlook.com support team:
  • http://aka.ms/outlook.com/createticket
  • = Short URL for: http://go.microsoft.com/fwlink/?LinkID=614866
• http://download.microsoft.com/download/e/3/3/e3397e7c-17a6-497d-9693-78f80be272fb/enhance_deliver.pdf
• https://support.live.com/eform.aspx?productKey=edfsmsbl3&ct=eformts&scrx=1
• www.microsoft.com/postmaster
• http://postmaster.live.com/Guidelines.aspx
• http://postmaster.live.com/Troubleshooting.aspx
• http://mail.live.com/mail/troubleshooting.aspx
• https://postmaster.live.com/snds/index.aspx
• http://support.msn.com/eform.aspx?productKey=edfsmsbl&page=support_home_options_form_byemail&ct=eformts
• http://mail.live.com/mail/policies.aspx

 

Blacklists check

•  http://www.senderbase.org
•  http://www.kloth.net/services/dnsbl.php
•  http://openrbl.org
•  http://www.projecthoneypot.org/ip_194.78.47.76

 

Domain Tools Kit

•  http://mxtoolbox.com/
•  http://www.dnsqueries.com/en/domain_check.php
•  http://www.intodns.com
•  http://dnscheck.pingdom.com

 

Mail security

• http://blogs.office.com/2012/12/10/outlook-com-increases-security-with-support-for-dmarc-d-ev-certificates/
• http://dmarc.org/
• http://dmarc.org/overview.html

 

Security

•  www.microsoft.com/safety

 

Sender ID

• http://www.microsoft.com/mscorp/safety/technologies/senderid/default.mspx
• http://www.microsoft.com/mscorp/safety/technologies/senderid/resources.mspx
• http://www.senderscorecertified.com/register/

 

SPF configuration

•  https://www.microsoft.com/mscorp/safety/content/technologies/senderid/wizard/default.aspx
•  http://www.openspf.org/SPF_Record_Syntax
  http://www.openspf.org