outlook

Schakel die ontvangstbevestiging van mail alvast uit (in #Microsoft #Outlook, outlook.com, Outlook web en andere mail apps)

Deze week is er een aanpassing van het Belgische Wetboek uitgevoerd, die het eindelijk mogelijk maakt om via email kennisgeving te doen… zodat je via elektronische mail rechtsgeldige verzending zou moeten kunnen doen.
Zou…

Want het is misschien wel een grote stap vooruit in de rechtsspraak… maar waarom zou je de tegenpartij moedwillig in de kaart willen spelen?
In het ergste geval zou je dus ZELF het bewijs gaan leveren aan de tegenpartij…

Is dat nu wel een goed idee?
Ik denk het niet…

Dus zoals het artikel in de Tijd over deze wetsaanpassing al aangeeft…

 ‘Als blijkt dat u de mail gelezen heeft, door te antwoorden of via een leesbevestiging, dan is de kennisgeving sowieso geldig gebeurd.’ Het voorgaande impliceert dat e-mailgebruikers maar beter voorzichtig met leesbevestigingen omspringen. Zonder leesbevestiging of antwoord is het nog altijd aan de verzender om te bewijzen dat de ontvanger de mail wel degelijk ontvangen of gelezen heeft.

Mieke Verplancke in De Tijd – door PETER VAN MALDEGEM 
17 augustus 2022

Maar hoe schakel je die ontvangstbevestiging van mail nu uit?

Voor enkele van de meest gebruikte mail programma’s geef ik je alvast de nodige stappen mee.
Voor alle duidelijkheid, veel van die stappen vind je al op ‘t internet, dus voor enkele programma’s geef ik wat pointers naar goeie artikels… kwestie van de mail niet opnieuw uit te vinden.

Mogelijk voeg ik er later nog wat extra mail programma’s toe aan het lijstje.. maar hier kan je al mee starten. Kijk maar even of je favoriete mail client er tussen zit… En anders nog wat opties helemaal achteraan dit artikel.

Disclaimer: ik heb zelf niet altijd de Nederlandstalige versie van de gebruikersomgeving, dus sommige referenties gebruiken Engelse termen, maar je komt er zo ook wel.

Ik heb de volgende mail clients alvast opgelijst

  • Windows Mail app (Win10/11)
  • Outlook.com (web)
  • Microsoft 365 / Office 365 Outlook web
  • Microsoft 365 / Office 365 Outlook client
  • Outlook for Mobile Devices (Android)
  • Apple
  • GMail

Windows Mail app (Win 10)

Geen probleem, want er zijn geen opties in de Windows Mail app.
Dus als je opties wil, moet je een andere mail client zoeken, deze is te eenvoudig.

Outlook.com (web)

Zelf leesbevestiging vragen?

Njet, de Outlook.com web mail heeft die optie niet. (Wel via de Outlook voor Windows)

Leesbevestiging uitschakelen

Bron: https://support.microsoft.com/en-us/office/read-receipts-in-outlook-com-dc1b74ac-8578-469f-8894-82746e8e5aef

  1. Selecteer Instellingen Instellingen > Alle Outlook-instellingen weergeven.
  2. Selecteer E-mail > berichtafhandeling.
  3. Kies onder Leesbevestigingenhoe u reageert op aanvragen voor leesbevestigingen.

Microsoft Outlook

Microsoft 365 / Office 365 online web versie

Bron: https://support.microsoft.com/nl-nl/office/leesbevestigingen-in-outlook-web-e09af74d-3519-45fc-a680-37a538a92157

Het scherm is gelijkaardig aan de outlook.com versie…

Leesbevestiging uitschakelen doe je zo

Settings> Mail >Message Handling > Read Receipts

Microsoft 365 / Office 365 / Outlook v2016, v2019, … mail client

Leesbevestiging vragen (voor één mail of alle mail)

Zie dit Microsoft Support Artikel : https://support.microsoft.com/en-us/office/add-and-request-read-receipts-and-delivery-notifications-a34bf70a-4c2c-4461-b2a1-12e4a7a92141?WT.mc_id=ES-MVP-5002204

Leesbevestiging uitschakelen

Open je Outlook client, menu File (Bestand) > Selecteer de juiste mailbox (als je er meer dan één hebt) > Kies Options (Opties) > Mail > Tracking

Meer details alvast in deze interessante artikels (Engels)

Outlook for Mobile Devices (Android)

Bron: https://answers.microsoft.com/en-us/outlook_com/forum/all/disable-read-receipts-in-outlook-for-android/eee5a248-935c-42da-9087-1487fa70b860

  1. Open Outlook Web App(OWA).
  2. Login op je mailbox (je moet onderstaande herhalen als je meerdere maiboxen hebt)
  3. Kies Settings/Instellingen (View All Settings)
  4. Kies General/Algemeen > Mobile Devices
  5. Kies Don’t send read receipts for messages read on devices that use Exchange ActiveSync.

Apple

Houd er rekening mee dat de meeste instellingen voor het lezen van e-mails zich op het niveau van de e-mailtoepassing bevinden… het hangt er dus van af welke e-mailapp u op uw apparaat gebruikt.

Maar: “Apple Is Killing Email Read Receipts With a Single Popup” (https://medium.com/big-tech/apple-is-killing-email-read-receipts-like-entirely-14da5aa7fa75)

En ook:

Gmail

Google workspace (professional/enterprise)

How do I turn off automatic read receipts for my users?https://support.google.com/googlecloud/answer/10636687

Gmail web (gratis)

Geen opties voor ontvangstbevestiging bij verzenden of ontvangen.
[Opmerking, ik heb ze alvast niet gevonden, … als ze er zijn, laat gerust iets weten.]

En nog een paar andere mail clients

Nog andere artikels

Outlook: Set an automatic out-of-office message with Power automate

Credits

FEMKE CORNELISSEN

This article has been translated from the original Dutch version published by Femke Cornelissen in to English, with an explicit and upfront consent of Femke (find her on LinkedIn).

Original article in Dutch

You can find the original article here: https://femkecornelissen.com/2022/02/23/afwezigheid-automatisch-instellen-via-power-automate/.

Except from the original Dutch content, also some Dutch screenshots have been replaced with an English version. And some extra notes are added for clarity.

Additional information

Power Automate is part of M365 license. More information here: https://docs.microsoft.com/en-us/power-platform/admin/power-automate-licensing/types

Set an automatic out-of-office message with Power automate

You got a day off and you forgot to turn on your out-of-office (OOF) assistant in Outlook. Pretty recognizable, right?

With the out-of-office message, people who send you an email see that you are absent. But in addition, this is of course also reflected in Microsoft Teams. When you try to contact someone, there is a notification or you can recognize it by the presence icon of the profile picture in the chat.

It’s quite interesting that this process is quite easy to automate with Power Automate. When I’m OOF is set in my calendar, the next step (in this case, turn on absence) must be performed.

Shall we walk through it together?

Steps

You go to https://flow.microsoft.com/ where you land in (M365) Power Automate.

Then click the create button.

Opt for an automated cloud flow.  We’re going to make sure when something is on your calendar, something happens.

Create > Automated cloud flow

Choose a flow name (like for example “Automatic out of office”)

Define flow name

At the trigger, choose “When an upcoming event is starting soon (V3)” and then click Create.

Select: When an upcoming event is starting soon (V3)

When the flow is created, make sure your calendar is selected.

Select your calendar

Then click new step.

Choose “Condition” or find the option conditions and then select it.

Condition Selection

For example, the condition can be the triggers that indicate that you are free or unreachable.

[Note, this can be a certain word in the subject, or an event type. Femke’s example is using a marker word in the subject. ]

Set condition type and options

Then you have the following two options:

  • With YES you indication which actions must be executed.
  • At NO, nothing happens (in our case)
Yes/No condition options

We’re going to add an action to the “If yes” clause.

You choose the action “Set up automatc replies (V2)

Automatic replies

[Make sure to set the start and end date of your appointment, as this will set the OOF start and end time too…]

You can copy the following data, but of course make it a personal text.

[Note: a white line, or break line must be set in HTML tag <br>]

You can click save in the top right corner and you’re done!

Now you never have to turn on your absence again, but this happens automatically. Handy, right?

Credits & original article: https://femkecornelissen.com/2022/02/23/afwezigheid-automatisch-instellen-via-power-automate/ by FEMKE CORNELISSEN

Outlook troubleshooting: Outlook keeps prompting for password

Overview

Issue: when opening Outlook and afterwards on a regular intervals afterwards, Outlook keeps prompting for a password multiple times (x5 or more), even when the password is correct.

The error/connection message is sent to the desktop foreground on top of other applications.

Even when the password is ok, the message is thrown again multiple times, when the Outlook client is checking for mail, at certain intervals…

[Solution Spoiler = configure the registry to enable ExcludeExplicitO365Endpoint, but there might be other options for your case…]

Product version

In this specific situation, the products below were involved. The issue might also apply to other versions

  • Office version= Microsoft 365
  • Outlook version Microsoft® Outlook® for Microsoft 365 MSO (Version 2109 Build 16.0.14430.20224) 64-bit
  • Exchange server version 15.1.2308.4008. (on premises)

Additional information

Type of mailbox

In this case, the issue was related to connecting to a functional/shared mailbox.
Connection to the personal mailbox was working fine, at first sight.

Standalone vs Domain

In this particular case, the PC was not connected to the domain of the Exchange server.

But also important connection on Outlook from domain joined PC is ok, no reconnection message.
[More on this at the end of the article, as the domain client had specific GPO policies configured, …]

Multiple mail accounts

Outlook connected to multiple mail accounts (so removing Outlook completely, was not really an option…)

No issue on phone

Connecting the same account on a smartphone, works fine.

Symptoms

Error message

No explicit error message but you get a window with

“Windows security

Microsoft Outlook

Connecting to <… mailbox …>

Remember my credentials”

Error screen

Troubleshooting

Account credentials

WARNING:

you might end up with a locked user account if you enter the wrong credentials by accident while outlook keeps popping up the password request. Better double check your password and better NOT enter it again, or change it in the password request. But you’ll get this request multiple times in a few seconds, that it can be quite annoying to get past it.

Mail account

  • Tried to reinstall the mail account.
  • Removed the mail account and reinstalled mail account.

Configuration panel – Mail profile

Create a new Outlook profile (do NOT remove the existing Outlook profile) and add ONLY the problematic account. Set it to ONLINE mode (disable caching mode)

You can manage this option via Control Panel > mail

Alternatively, when reinstalling the mail account in outlook, disable the option “Use cached Exchange Mode to download email to an Outlook data file”.

Check Outlook connection status

When Outlook is active, you’ll find an Outlook icon in the task bar…

To check the Outlook connection status you need to hold the CTRL button and then right click on the Outlook icon.

Then click “Connection Status…”


Check if you see the personal mailbox and shared mailbox connection.

Test Email AutoConfiguration…

When Outlook is active, you’ll find an Outlook icon in the task bar…

To check the Outlook connection status you need to hold the CTRL button and then right click on the Outlook icon.

Then click “Test Email AutoConfiguration…”

In the menu enter the mail address of the target mailbox, in this case it’s a share mailbox with a specific mail address.

Very likely you’ll see a bunch of autodiscover failures like:

Alternative – Network analysis with Fiddler

You can collect a network log with Fiddler or other network sniffer

www.telerik.com

  1. Install Fiddler.
  2. Select decrypt https traffic
  1. Close fiddler
  2. Close all programs, messengers, browser etc.
  3. Start Fiddler
  4. Start Outlook and wait until problem comes up
  5. When problem appears STOP fiddler and close Outlook
  6. Check the log files and see if you can detect the issue.

Solution

Policy control via registry setting

Source: Outlook 2016 implementation of Autodiscover

This applies to 2016 2019 etc… as well.

The policy values that are defined the Autodiscover Process section can be either policy-based registry values or non–policy-based values.  When they are deployed through GPO, or manual configuration of the policies key, the settings take precedence over the non-policy key.
Non-Policy Key: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\AutoDiscover
Policy Key: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\16.0\Outlook\AutoDiscover

Each value is of type DWORD.

So to exclude Office365 checking point we add following key:

ExcludeExplicitO365Endpoint and set the value to 1.


This setting is registry for client only.
Outlook will skip checking Office365 Endpoint for Autodiscover.

If you have already configured XML autodiscover it should not affect the existing setting as the information are stored in this XML file locally anyway so Outlook will know how to connect.

Outlook as priority always prefer local XML configuration. Then in case it cannot obtain certain data goes to another check point. So apart from first two steps  Outlook 2016 implementation of Autodiscover (microsoft.com) there are checking points we can configure how Outlook should obtain certain information. We can disable them or force them.

You can give it a try if this won’t work as desired you can always revert the changes.

Always make a copy of your registry before you change anything in the registry.

There is no really any other way from the client perspective.

In our case we can see many redirections and autodiscover failures. Not sure why, looks like Outlook refers to some old data or old domain URLS or cannot obtain properly Autodiscover configuration file and it is trying different combinations to guess which link for Autodiscover is working.
Once it calls for HTTPS Autodiscover of the correct link it gets timeouts… which might also indicate firewall issue or something.

Then it tries unencrypted HTTP and it succeeds. Now it redirects to Autodiscover configuration link. But it takes a few attempts to get there.
That’s why you get multiple popups of the error message / or the password prompt.

Why the issue did not hit the domain joined mail clients?

The mail administrator had following options configured already:

Setting the options for

  • DisableAutodiscoverV2Service = 1
  • ExcludeExplicitO365Endpoint = 1
  • excludehttpredirect = 1
  • excludehttpsautodiscoverdomain = 1
  • excludehttpsrootdomain = 1
  • excludelastknowngoodurl = 1
  • excludeScpLookup = 1
  • excludesrvrecord = 0
  • zeroconfigexchangeonce = 1

References

Note-to-Self: workaround for bcc (blind copy) of meeting requests in Outlook


This article has also been posted on Microsoft Wiki, feel free to add suggestions and extra information.

Outlook Quick Tip: workaround for bcc (blind copy) of meeting requests

Issue

For meeting requests in Microsoft Outlook, the program does not have a bcc (aka Blind copy) option to add participants to a meeting, without publishing all personal data (mail addresses) to the other participants. 

Microsoft is aware of the issue, but hasn’t fixed the option yet.

Still you can request to have this option or request this function in Outlook, via Windows Feedback hub (hit the W10 Windows button, and type feedback) of via Microsoft Tech Community or Microsoft Q&A.

Visibility of participants to other participants

When you add participants to the “Required” or “Optional” section, they can see each others mail addresses. For smaller groups of people, that probably know each other, it’s not a big thing.

But for public events, this might be an issue. And certainly for large groups of participants, this is an overload of information.

And additionally, it might be considered as an inconvenience (or even a data breach) to publish data of other participants in a large group.

Limiting visibility to other participants

For matters of data protection it would be very handy to send the invite to the participants without exposing too much data.

Work around

As the bcc: option is missing, you can add people to the “Resources” option.

Steps

Create a new meeting request.

In the meeting options select, the “Required” or “Optional” button.

Then in the resources option, add the contacts or mail addresses of the participants.

Then add the required information to the invite, including online meeting options (Teams, …) and send the mail.

Alternative option : using iCAL file option via mail

Another option is

  1.  to create an meeting in your agenda,
  2. add the required meeting details (including teams invite)
  3. Save the meeting as iCAL file
  4. Create a mail,
    1. add the iCAL file
    2. add the the participants in bbc

References

More information can be found in these articles:

Resource option

Reddit

iCAL Option

Slipstick

RocketIT